Beauty by Holiday — Salon Policy

Luxury Japanese Nails & K-Beauty Studio
Last Updated: October 30, 2025

Thank you for choosing Beauty by Holiday.
By booking or receiving any service, you acknowledge that you have read, understood, and agreed to all policies below.
These terms are designed to protect both our clients and our studio, ensuring a safe, fair, and professional experience for everyone.

I. Appointments & Booking Policy

1. Appointment Only
   All services are by appointment. Walk-ins are welcome but not guaranteed.

2. Accurate Booking
   Please select your desired services and add-ons accurately. Complex nail art or skincare sessions require longer time slots.

3. Deposit Requirement
   Certain services require a deposit to secure your booking. Deposits are non-refundable in case of cancellation or no-show.

4. Confirmation & Reminders
   You will receive a confirmation message and reminders. Please verify the time, location, and service details.

5. Cancellation & Rescheduling
   • Free of charge if canceled or rescheduled 24 hours or more before your appointment.
   • 30% service fee applies for changes made within 12 hours.
   • If you rebook within 3 days, your cancellation fee can be redeemed as store credit.
   • Deposits for deposit-required services are non-refundable.

6. Late Arrival
   Your appointment will be held for 15 minutes. Beyond that, service time may be shortened or treated as a late cancellation.

7. No-Show Policy
   Clients who fail to appear without notice will be charged 30% of the reserved service amount, excluding deposit.

II. Payments, Prices & Refunds

1. Accepted Payments
   We accept Cash, Zelle, Venmo, and Credit Card payments. Card transactions may incur a small processing fee.

2. Non-Refundable Services
   All completed services are non-refundable. Please check your results before leaving the studio.

3. Store Credit
   Store credits are valid for 6 months, non-transferable, and not redeemable for cash.

4. Price Adjustments
   Prices may vary depending on condition, complexity, and duration. All prices are subject to change without notice.

5. Chargebacks & Disputes
   Unauthorized chargebacks may result in denial of future appointments.

III. Services, Safety & Aftercare

1. Service Scope
   We specialize in Japanese gel nails, soft-gel extensions, and K-Beauty facials.

2. Satisfaction Check
   Please inspect your nails or skin results before leaving. We can make adjustments immediately upon request.

3. Repair Policy
   For craftsmanship issues only:
   • Gel polish – within 5 days
   • Nail extensions – within 7 days
   Normal wear, breakage, or external damage is not included.

4. Health Disclosure
   Please inform us of any allergies, infections, open wounds, fungal issues, pregnancy, or relevant medical conditions before your service.

5. Sanitation & Disinfection
   All tools are properly disinfected and sterilized. Disposable items are used wherever possible.

6. Product Sensitivity
   We use professional products; however, mild sensitivities or allergic reactions may occur. Inform us immediately if you feel any discomfort.

7. Right to Refuse Service
   We reserve the right to refuse services that may compromise safety, hygiene, or professional integrity.

8. Aftercare Responsibility
   The studio is not responsible for issues arising from neglecting aftercare instructions, external damage, or work done by other salons.

IV. Studio Rules & Etiquette

1. Respectful Environment
   Please maintain a calm and respectful atmosphere at all times.

2. Guests & Children
   Due to limited space, please avoid bringing extra guests or unsupervised children.

3. Pets
   Only trained and certified service animals are allowed inside the studio.

4. Personal Belongings
   Beauty by Holiday is not responsible for lost or damaged personal belongings.

5. Food & Drinks
   To maintain hygiene, please refrain from eating or bringing strong-smelling food into the studio.

6. Phone Etiquette
   Kindly silence your devices and speak softly to preserve a relaxing atmosphere.

V. Photos, Promotions & Privacy

1. Photography Consent
   We may photograph or film finished works for our portfolio or social media. Faces will not be shown without explicit consent.

2. Privacy & Data
   Your personal information is used solely for appointment and communication purposes and will remain confidential.

3. Promotions & Gift Cards
   Gift cards, packages, and store credits are non-refundable and valid for 6 months unless otherwise stated.

4. Third-Party Platforms
   We use secure third-party booking and payment processors compliant with U.S. privacy standards.

VI. Legal Disclaimer & Liability

1. Service Risks
   You acknowledge that nail and skincare services carry minimal inherent risks such as mild irritation or sensitivity.

2. Limitation of Liability
   Beauty by Holiday shall not be held liable for indirect, incidental, or consequential damages resulting from any service.

3. Force Majeure
   We are not responsible for cancellations or interruptions caused by circumstances beyond our control (e.g., weather, power outages, emergencies).

4. Dispute Resolution
   All disputes shall be governed by and resolved under the laws of the State of New Jersey.

5. Policy Updates
   Policies may be revised periodically without notice. The most recent version will always be published on our website.

VII. Additional Legal Protections

1. Client Medical Consent (Facials)
   All skincare services are cosmetic and non-medical. Beauty by Holiday does not diagnose or treat medical conditions.
   You confirm that you are fit to receive treatments and have disclosed relevant conditions (e.g., retinoid use, chemical peels, laser treatments, sunburn, pregnancy).

2. Photography Rights & Intellectual Property
   Unless otherwise agreed in writing, all photos and videos of completed works remain part of the studio’s professional portfolio.
   Copyright belongs to Beauty by Holiday and may be used for non-identifiable promotional purposes only.

3. Insurance & Indemnity
   You agree to indemnify and hold harmless Beauty by Holiday and its staff from any claims, losses, or costs arising from:
   (a) violation of these policies;
   (b) failure to disclose relevant health information; or
   (c) misuse or aftercare neglect contrary to provided instructions.